JoClaims

From First Notice of Loss through damage assessment, parts procurement, repair tracking, invoicing and claim closure — including recovery, total loss management, cash settlement based on historical data, replacement vehicle and bodily/property damage handling.

Seamless integration with policy administration, ERP, accounting, CRM, payment gateways and third-party platforms. Configurable workflows, approval hierarchies, authority matrices and business rules.

Image recognition supports damage assessment, underwriting and fraud detection: identifying damaged components, estimating severity and repair cost, highlighting pre-existing damage and enabling remote inspections.

Automated controls, anonymous bidding, live market pricing, authority-based approvals and analytics that surface duplicate submissions, inflated estimates and pricing anomalies.

Anonymous bidding with suppliers for spare parts, or invite workshops to compete on complete repair quotations including parts, labor and repair duration — with historical pricing intelligence and benchmarking.

Claims, repairs, procurements, payments and settlements route through the right approval process, with comprehensive audit trails covering every action, approval and decision.